Rediscover The Joy of Sound since 1996.
Your Hearing, Our Passion
We’ve had the privilege of helping Malaysian rediscover the joy of sound, keeping you connected to the people and life you love. Formerly known as Pro-Hearing Audiolab System Sdn Bhd, AudioLab has since grown to become the leading independent hearing healthcare services provider in Malaysia, offering a range of hearing aid products, hearing test and services related to hearing tests such as adult hearing assessment, paediatric hearing assessment and others.
With our dedicated team, we have been caring for the hearing of children, adults and veterans for over 25 years, delivering world-leading research and hearing services for the well-being of all Malaysians.
Reconnection of Sound
Everyone has a story or reason which results in them reaching out for help for hearing loss. Every one of these stories and journeys is unique. At AudioLab, we connect you to the wonder of sound.
For over 25 years, we’ve had the privilege of helping Malaysian rediscover the joy of sound, keeping you connected to the people and life you love. Formerly known as Pro-Hearing Audiolab System Sdn Bhd, AudioLab has since grown to become the leading independent hearing healthcare services provider in Malaysia, offering a range of hearing aid products, hearing tests and services related to hearing tests such as adult hearing assessment, paediatric hearing assessment and others.
AudioLab offers its clients unbiased advice on the best hearing loss treatments and management to suit their lifestyle, hearing loss condition and budget. Today, AudioLab has one of the most extensive networks of clinics in Malaysia, with over 22 branches leading the way in hearing loss technology, testing and treatment.
Customer-Centric Care
All of AudioLab’s audiologist is trained to put the customer at the centre of everything they do. This means, all our solutions and services are personalised to the needs and requirements of the individual, their families and/or carers.
Hearing Care Professionals
With over 20 years of experience, we have a dedicated team of 42 licensed and professional audiologists located all over 22 branches in Malaysia.
Lifetime Free Adjustment Program
Our service is completely personalised to you with follow up from a lifetime adjustment on your hearing aids with our manufacturer software.
Warranty
For every purchase of your hearing aids, it will be covered with 2 and can be up to 4 years warranty.
Awards and Recognition
We exist to ensure all Malaysians experience the power and wonder of sound
Our Mission
Our mission is to transform the way hearing healthcare is perceived and experienced worldwide, changing the lives of millions of customers and also patients through the passion and superior care of AudioLab.
We are on the mission to continue to provide personalised and expert hearing healthcare to all Malaysian, as we know there is a no ‘one fits all’ solution when it comes to hearing.
Our Vision
Our vision is to be at the forefront of hearing healthcare innovation and maintain a high professional standard in the services we provide to our customers.
We are making life-changing differences through hearing health and it is our priority to provide the first-class experience to help people hear better, that sets the course for each outlet.
Our Core Values
Our core values are constant: We make integrity, honesty in decision-making, and accountability central to everything we do. We are wholly committed to provide you with exceptional hearing health care and enhancing your quality of life.
Our staff is highly skilled and knowledgeable, boasting decades of combined university education with practical expertise. We are also the SOCSO Rehabilitation Services Provider, giving us the opportunity to ensure you’re enjoying your new hearing life when the patients claimed under SOCSO.
Innovation
Constant innovation is critical. In addition to optimizing existing products, we provide products with advanced technology.
Competence
This represents the expertise, skills and integrity of our qualified audiologists. Their contribution to the company healthcare field is a game changer.
Certification
We always ensure that our products and mobile audiometry units comply with legal requirements such as DOSH ( Department of Occupational Safety and Health), MDA ( Medical Device Art 2012) and ISO 13485 and that they can be widely used by individuals as well as companies.
History - A World of Difference (1996 - Current)
Since 1996, our true successes are the millions of people who have had their quality of life improved by what we do, and the way we do it.
Meet The Founder
”Our true successes are the millions of people who have had their quality of life improved by what we do, and the way we do it.
Mr. Mohd NorFounder of AudioLab, an Electrical Engineering Graduate
Determined To Help People Lead A Better Life
Founded by Mr. Mohd Nor and Dr. Esa, who was determined to help people lead a better life. He saw how a hearing loss affects all levels of life and understood that by helping them, he was not only giving back people hearing, he was giving them back confidence in life.
Presently, with 25 years being at the forefront of clinical audiology, the treatment pathways at AudioLab are unique and with a team of experts providing relief and other services related to healthcare for the most challenging of hearing losses.
Today, Mr. Mohd Nor has a long history of making life-changing differences through hearing health and it is still the passion for helping people hear better, which sets the course for the company.
Meet The Board of Advisor
”Through dedicated research and passionate teaching, we can transform the field of audiology and improve countless lives.
Assoc. Prof. Dr. Mohd Normani ZakariaChairman of the Academic Program, Head of the Hospital Unit, and an Associate Professor of Audiology at the School of Health Sciences, Universiti Sains Malaysia (USM).
Assoc. Prof. Dr Normani was among the first audiologists trained at Universiti Kebangsaan Malaysia (UKM) and holds a Master’s and PhD in Clinical Audiology from The University of Western Australia. He teaches various aspects of audiology and otology to both undergraduate and postgraduate students. His research focuses on diagnostic audiology, neurootology, electrophysiology, central auditory disorders, and vestibular and tinnitus studies. He has authored over 200 peer-reviewed articles and book chapters and presented his findings at numerous local and international seminars, conferences, and workshops.
Meet The Team
With a dedicated team of 43 licensed and professional audiologists around Malaysia, we are the nation’s largest provider of hearing services for children and adults. Annually trained, our team work with you to deliver on our promise to offer world-leading hearing solutions anyone can access to make a difference to you, your family as well as the communities they serve.
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